Returns & Exchanges

At CRDBAG, we strive for total satisfaction with our professional-grade gear; if your purchase doesn't meet your workflow needs, you can return it within 30 days of receipt. All items must be in original, unused condition with all electronic components and packaging intact.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the gear in its original CRDBAG box, ensuring all cables, dividers, and technical inserts are included to avoid restocking fees.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technical team verifies the condition of the hardware, your refund will be processed to your original payment method within 5-7 business days.